Terms & Conditions

The Beauty Box Online is a business in the retail industry that sells all beauty and nail supplies .

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 5 to 7 days and delivery confirmed by way of email with tracking details of courier.

The offering on this website is available to South African clients only.

Return and Refunds policy

The provision of goods and services by the beauty box online is subject to availability. In cases of unavailability, the beauty box online will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20 % administration fee. 

Customer Privacy policy

The Beauty Box Online shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .

Payment options accepted

Payment may be made via Visa and MasterCard. Card acquiring and security Card transactions will be acquired for The Beauty Box Online via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. Customer details separate from card details Customer details will be stored by The Beauty Box Online separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za. Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


The Beauty Box Online takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and The Beauty Box Online chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, shop 27 Pick n Pay centre Hoedspruit .


The Beauty Box Online may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by The Beauty Box Hoedspruit Pty Ltd based in South Africa trading as The Beauty Box Online and with registration number ____________________________  and Este Gerber (Director).

THE BEAUTY BOX ONLINE contact details Company Physical address

Shop 27 Pick n Pay shopping centre hoedspruit 1380

Email: thebeautyspot8@gmail.com

Telephone: 079 034 3313